Hey we have been trying to get a hold of burgard for like 3 days and left about 2 meassages. Today thursday my dad called 8 times and there is nothing but a message machine and I am not jokeing. I just wanted to know what is going on over there, why they are not answering. :( :evil :(

Feel lucky when we got them on the phone they were JERKS i wont do any bizz with them for the way we were treated on the phone,and being busy is no excuese .....

hey i just want to talk to them to figure out or problems that it i dont see what the deal is

it is the same way usually when you call my shop.... youll get the machine... just leave a message so we can get abck to you.. there is no need to call a million times... if we dont get the phone... we are not here... or too busy to take call at the moment.

i know for me... since im the only one here.. im in and out all day... back and forth to UPS... and the post office alot...
i know burgard is not a huge company either.... but we all have been so busy lately trying to keep up that its hard to stop for calls too...

leave a message.. we will call you as soon as we can.

OK THANKS, I WILL LEAVE ANOTHER MESSAGE TOMORROW. :D 8) :D

Thanks for the Reply Woodwardspecialities.

Burgard phone never stops ringing when I am up there, and if he answered the phone everytime it rang, he would never get anything done. He can't ship orders and produce parts while he is on the phone giving out tracking numbers or answering questions.

Hey sorry about that I didnt know how buisy you are, sorry 8) :D 8)

The guy that assisted me to get my a-arms took about 5 min to order them and was the nicest guy in the world and took about 3 days to get to me :) and yes im talking about burgard

Took about 3 months for me. :uh

Well i orderd the a-arms they had in they had in +3 in silver vein and i just got it, PCing or nickle plateing it will take a little longer if he doesnt have it in

I had no Idea how buisy they are, but I got my a-arms and brake lines in about 2 weeks and my beedlocks are still on order. :D 8) :D

i got my a arms powdercoated and sent to me in 3 days ....just called one time yesterday to get soem new ball joints for this weekends race and got him on teh first call haha.......really good palce i think-

Everything has to do with availabilty. If you order special colors or something he doesn't already have in stock, it may take a while to get your order. By asking what you have in stock can really speed up your order delivery. I needed A-arms the other day and asked for custom powdercoated, but he had nickle plated in stock, so I had them in two days. I decided getting them faster was better than waiting for them to be custom made and powdercoated for me.

Izzy Burgard is a great guy, and he even hand delivered a stem this week to the GNCC race for a guys 450R. He even went over to meet some of the EXriders.com members at the group ride. Unfortunately, not everyone has had a great experience with Burgard, but it wasn't from lack of trying.